Questions? We've got answers.
HOLIDAY SHIPPING TIMELINE - To receive your orders by 12/24PICK UP IN STORE: Order by 12/22 for last day of in-store pickup, the 23rd (11am-7pm)
ORDERS VIA FEDEX GROUND/USPS: Order by 12/14
*Free shipping on orders over $500 and will ship via FedEx
EXPRESS ORDERS VIA FEDEX 2-DAY: Order by 12/21
Where can I find a shop that sells Icelantic skis close to me?
Swing on by our dealer page here where you will find a list of all of our official dealers.
What type of tune do your skis leave the factory with?
Every Icelantic Ski comes fresh out of the wrapper with a 1 degree edge and 1 degree base bevel. All of our skis come with a universal wax.
What are your skis made out of? Are they rockered?
Please see our construction page here.
What size ski am I?
Please see our sizing guide here.
Where do I mount my skis with a traditional alpine binding?
Every Icelantic Ski features a BC mark on the ski next to the serial number. This is our recommended “Boot Center” mounting point.
Every Ski also features a CC mark. This is the “Core Center” mark and should only be used for those looking for a center mount. This mostly applies to park skis.
What binding do you recommend?
There are a lot of good bindings out there these days. We recommend a binding that has a brake width that fits over the width of your ski. Example: If you purchased the Nomad 105, any binding with a 110 waist width will fit seamlessly over your ski. Also, note that the DIN range on a binding is important. DIN determines releasability of the binding. More mass, more advanced ski ability, and smaller feet will lead to a higher DIN setting.
I want to buy some fresh sticks, but I'm not sure what I should get?
Feel free to give us a call at our HQ and retail store in Golden (303) 670-6804. We'd love to help pick out the ski designed for you!
I’ve heard you guys have the best warranty around. What is covered under it?
We offer the industry’s most comprehensive 3-year manufacturers warranty. Please visit our warranty page here for more details.
Icelantic has the right to refuse any product sent back to our warranty department without a proper RA Number. The sender will be responsible for the cost of the return shipping.
Please Note: Warranties can take up to 5 weeks to process during peak ski season.
How do I go about returning my Icelantic Skis purchase?
If you purchased Icelantic product from one of our official dealers please reach out to them for directions on how to go about returning your order. If you made your purchase directly from Icelanticskis.com please review our return policy here.
Does Icelantic offer price adjustments?
We gladly honor a one-time price adjustment on full-price merchandise within seven days of the retail purchase or mail-order ship date if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments. Read more here.
I love you guys! Can you send me stickers so I can spread the stoke out there?
Absolutely! Just send us a self-addressed/stamped envelope to the address below and we will send you some! Please be aware that it can take up to a month or two to process your request.
I want to ski for Icelantic! How do I go about getting sponsored?
Shoot us an email with any photos, clips, results or any other pertinent information to firstname.lastname@example.org. If we like what we see we will reach out to you! Please do not call or email regarding your sponsorship submission.
How do I qualify for a pro form?
If you are a ski instructor, patroller or a mountain employee you qualify for our pro program. Please send an email to email@example.com with a photo of your credentials. A paystub, job offer letter, business card etc. will work just fine. When you are approved we will reach out with a discount code for you to utilize on icelanticskis.com.
I want to work for Icelantic, are you guys hiring?
If you are interested in a seasonal internship or a part time/ full-time position send a cover letter and resume on over to firstname.lastname@example.org. If we see a fit we will contact you!
I would like to speak directly with an Icelantic Employee, how do I do that?
Shoot us an email at email@example.com or give us a call at (303) 670-6804 and we will gladly assist you!